Join our 👾 Discord server!

The Little Extras That Make a Big Difference: Why Swag in Your Boxes Matters



Cursor Icon SHARE A SHOP HACK
Tape Ink Pallet Screen Equipment Squeegee Print Mesh Emulsion Clients

When a customer opens a box of freshly printed shirts, that moment matters more than we sometimes realize. They’re not just getting apparel — they’re getting an experience. And one of the easiest, lowest-effort ways to elevate that experience is by putting a little extra love inside the box.


We’re talking stickers, thank you cards, temporary tattoos, maybe even a shop tee or two. Simple stuff. Cheap stuff. But it goes a long way.


Personalized thank you notes = instant connection


Let’s start with the big one: the thank you note.


A short, handwritten (or even well-written printed) thank you card can completely change how a customer feels about your shop. Especially for first-time customers, it turns a transaction into a relationship.


Something as simple as:


“Thanks for trusting us with your first order — we appreciate you!”


That tells them:


  • You noticed it’s their first order

  • You actually care

  • You’re a real shop with real people behind the prints

That kind of personal touch helps establish trust and makes it way more likely they’ll come back the next time they need shirts. In a world of automated emails and faceless brands, a thank you note stands out.


Free swag is marketing that people actually like


Now let’s talk swag.


Stickers, temporary tattoos, patches, or even a shop shirt are basically free marketing — but the good kind. Not the annoying kind.


People love free stuff. They especially love:


  • Stickers for laptops, water bottles, toolboxes, and skate decks

  • Temporary tattoos for events, kids, or brand launches

  • Free shirts they can wear around casually

And here’s the key part: when people wear your shop shirt or slap your sticker somewhere, it starts conversations.


“Hey, where’d you get that?”


“Oh, this local print shop made our shirts.”


That’s organic word-of-mouth marketing you didn’t have to pay an ad agency for. It’s your brand showing up in the real world, carried by customers who already like you.


Reinforcing your brand beyond the print


Every extra item in the box is another chance to reinforce your brand.


Your logo.
Your vibe.
Your personality as a shop.


If your prints are high quality but your packaging feels generic, you’re leaving value on the table. Adding branded swag helps customers remember who made their shirts, not just that they got shirts.


And when they need another order?


You want your shop name to be the first one that comes to mind.


Custom boxes take it to the next level


If you really want to level things up, pairing swag with custom branded boxes is a game changer.


A box with your logo, colors, or a simple printed message instantly:


  • Makes the order feel more premium

  • Signals professionalism

  • Sets you apart from shops shipping in plain brown boxes

When a customer opens a branded box and sees neatly packed shirts, a thank you note, and a couple of stickers — that’s a moment. It feels intentional. It feels like a brand, not just a printer.


And bonus: custom boxes often get reused or posted on social media. That’s more visibility without doing anything extra.


It doesn’t have to be expensive or complicated


You can:


  • Print stickers in bulk

  • Add thank you cards to your packing station

  • Toss in swag for first-time customers only (or everyone)

  • Include shop shirts when you have extras or overruns

This isn’t about doing more work. It’s about getting more value out of the work you’re already doing.


Small details, long-term payoff


At the end of the day, these little extras help turn one-time orders into long-term customers. They create positive first impressions, reinforce your brand, and keep your shop top of mind.


People may forget where they ordered shirts from.


They won’t forget how you made them feel.


And sometimes, a sticker and a simple “thank you” is all it takes.

Kyle Caldwell

MADE Lab in Fort Worth, TX