Always Be Testing

Effective management means letting people fail in small, recoverable ways. When staff are trusted with autonomy, wrong decisions become learning tools that refine both judgment and process. 

In a print shop, this looks like letting two press operators test different methods to load screens, timing them, and keeping the one that proves faster and cleaner. That experimentation builds ownership and continuous improvement into the workflow instead of relying on top-down mandates. 

Each mistake becomes data that sharpens efficiency across the team. Real progress happens when management allows trial, failure, and adoption of what works best, not just what’s dictated.