Force Reply-All

Few things derail shop communication faster than customers who ignore “Reply All.” When multiple team members handle art, pricing, and production separately, skipping others on an email thread guarantees confusion and wasted time. 

Every missed CC means duplicated effort, repeated questions, and delayed responses. The fix is simple: enable “Always Reply All” in your email settings and make it mandatory for new team accounts. It’s a basic discipline that keeps everyone in the loop and eliminates preventable miscommunication. 

A small setting, massive difference.